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Updated Certificates and training to ensure that we complied with our legal , ethical and professional standards. Certificates meet standards by The Guild of Holistic Therapists, The Guild of Beauty Therapists, Federation of Holistic Therapists (FHT) and UK Reiki Federation (UKRF)
In March 2020, like many businesses and people around the world, we were affected by the COVID-19 Pandemic.
Following UK and European guidance we immediately stopped working and had to adapt to changes in the way we work and the way we live our lives. Like all organisations, MK Clairvoyants and its partner organisations take our client's/customer's safety
seriously and as such have put a lot of things in place to ensure high standards of health and safety and hygiene are maintained.
Since March 2020, we have moved away from operating traditionally with people in person, to doing everything on-line. This has involved a lot of time and effort, but which has enabled the business to still function and to grow.
What systems have been put in place to protect customers
To ensure we protect ourselves and our customers, we have put the following in place: -
- Wearing appropriate Personal Protective Equipment (PPE)
- Undertaking COVID-19 training and updating Health and Safety training
- Stopping in person healing, training or readings until it is safe to recommence them
- Putting in protective screens in place
- Establishing a booking system for 1-1 readings at Stembrook
- Using technology to conduct our work wherever possible
- Putting in place the 1m+ to 2 metre distance ruling
- Strict cleaning regime and ensuring clients follow the set guidelines
- Having a set policy for COVID-19 and carrying out appropriate risk assessments for each part of the business
- Following UK Government , Regulatory organisations such as the Complementary and Natural Healthcare Council (CNHC) and Professional Association guidelines relating to hygiene, health and safety and an understanding of COVID-19
COVID-19 Symptoms
Please do not attend readings, healing or any part of our business if you are showing the following symptoms:-
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
What to do if you have symptoms
If you have any of the main symptoms of coronavirus:
- Stay at home (self-isolate) – do not leave your home or have visitors. Anyone you live with, and anyone in your support bubble, must also self-isolate.
- Get a test – get a test to check if you have coronavirus as soon as possible. Anyone you live with, and anyone in your support bubble, should also get a test if they have symptoms.
- Your appointment - phone us on 01303-316300 or 07867-944355 and cancel your booking. We will honour any bookings and as such can rebook your appointment once you are well. Time period recommended for self-isolation is 14 days.
Some parts of the business have had to stop, but other parts have developed further. Below is the update as of July 2020. Please check either our Facebook page www.facebook.com/mkclairvoyants or here for updates.
The Sunshine Centre in Dymchurch which is our planned Spiritual Church and Centre has had to go on hold and it is hoped that from September 2020 that this can happen although in smaller numbers.
Stembrook Lane in Dover was not open between 23 March 2020 and the 16 June 2020. It was closed, so it was not possible to sell our spiritual gifts, books and ornaments as well as delivering 1-1 Psychic/Clairvoyant readings. However, following UK Government advice from Monday 13 July all hands on therapies and mediumship could recommence and as a result and investment in sneeze screens and other hygiene steps such as strict cleaning processes, wearing PPE and undertaking training, you can now come to us and have a reading again with ourselves. Note *** Following U.K. Government advice from 24 July 2020, attendance at Stembrook will make it mandatory to wear a face mask unless you are exempt from wearing one.
Church/Centre services - Since March 2020, we have not been able to serve Spiritual Centres/Churches due to UK Government advice. Since 4 July religious churches could reopen and from 15 July in Scotland. It is hoped to return to serving our original churches/centres from September 2020 in person. We have been and continue to serve them via Skype or Zoom enabling people to still have their spiritual needs met and to connect with their loved ones.
Healing the Soul Training - We have been unable to deliver in person workshops, healer and reiki training, however there has still been the opportunity to complete accredited qualifications and training through our Zoom classes which involve small group teaching, professional resources and the opportunity to work with likeminded people.
Development Circles/Reiki shares/Healer training - In person circles have had to stop and we are not planning to recommence these until the end of September 2020. We do however, have circles on line which run the same and allow you to connect spiritually, mediumistically and in the way that is needed for that individual.
To keep up-to-date of advice regarding COVID-19 please visit www.gov.uk/coronavirus or follow the advice of the country you are resident in. You may also wish to consult advice from professional associations and regulatory bodies.
Thanks and keep safe
Matt and Kirsty